Local Government

How to design and establish a successful Investment Fund that can create positive and sustainable place-based impact for your community

Investment funds are increasingly seen as a policy tool for the public sector to consider a range of investment opportunities that address strategic objectives, whilst bringing real benefit to people in the local area. Through our recent work helping a number of local authorities to establish local investment funds, including supporting Camden Council to establish…

October 12, 2023
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How do you craft a compelling, proportional business case?

Behind every key decision should be a compelling business case. They are a roadmap for decision-makers, ensuring that resources are invested wisely.

September 13, 2023
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The emergence of ‘Truly Affordable Housing’:  What does this really mean… 

As the UK grapples with increasing pressures in the housing market, the notion of delivering ‘Truly Affordable Housing’ presents an opportunity to rebalance and optimise housing provision to better meet local needs…

September 4, 2023
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7 best practices for Customer Operating Models

Over the past 5 years, 31ten has built a reputation for transforming the way local government delivers customer fulfilment. In this article, we have summarised our ‘best practice’ approach to transforming customer contact to seven key principles.

November 23, 2022
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Supporting growth through collaboration at Warwickshire County Council

Local government are ideally placed to build their economic future and engage their communities through collaboration. Warwickshire County Council has done just that over a series of recent projects that 31ten have supported on.

June 14, 2022
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View from a DASS: Transforming the service & tackling the challenges

Maggie Kufeldt runs through our main takeaways from the recently published adult social care reform white paper – People at the Heart of Care.

May 19, 2022
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People at the Heart of Care – time to make the rhetoric a reality

Maggie Kufeldt runs through our main takeaways from the recently published adult social care reform white paper – People at the Heart of Care.

March 14, 2022
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How to deliver your regeneration & development objectives

We have worked on a number of delivery and partnership arrangements over the last 15 years and have seen a lot of successful arrangements as well as a fair share that have experienced difficulties. So how do you develop arrangements that deliver on what they promise and stand the test of time?

February 16, 2022
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31ten named one of the UK’s Leading Management Consultants for the third time in 2022

We are so proud to have been listed in the Financial Times UK’s Leading Management Consultants for the second year in a row in 2021.

February 3, 2022
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5 benefits of cloud-based applications to public sector organisations

Deploying a modern, cloud-based application can transform both the way a service works and the experience that their customers and residents receive. As organisations like Be First start moving applications and infrastructure to the cloud, benefits start being realised immediately.

August 26, 2021
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