Customer, Digital & Technology
Digital inclusion is more important than ever, with emerging technologies including artificial intelligence and smart devices transforming how services are provided in care, housing and beyond.
The expectations of customers have been subject to a digital revolution, and as a result, public services must stay ahead of the curve to survive.
Our team can help you navigate the evolving landscape, engage with customers to understand their expectations, support procurements, capture your digital and technology requirements, and transform how you use data to design and deliver services.
We provide independent, impartial advice which brings you a specialist view of how to make your digital products the best they can be for you and your users and how you can harness emerging technologies to deliver better outcomes.
31ten have been instrumental to the delivery of this project. We worked brilliantly together as a team and I have complete trust in every single person at 31ten. I really appreciated their proactivity and I don’t think we could have achieved this massive shift without them!
Caroline Harper, Be First Regeneration
Over the last 3 years, I have found 31ten to be highly responsive to our emerging and changing requirements, clearly focussed on prompt and timely delivery, and my teams have highly valued 31ten’s range of technical and softer organisational development and culture change skills and capabilities.
Matt Scott, Orbis Partnership (Surrey, East Sussex & Brighton)
Our projects
Our insights
Contact
