Why your back office should be front of mind
Enabling services, core functions, support services – whatever you call them – if you haven’t reviewed and redesigned this part of your organisation since the pandemic, you’re likely missing a trick. Our experience tells us you could be carrying 20% cost inefficiency. At the risk of stating the obvious, the public sector operating environment has…
31ten launches ‘What’s Next For Local Government’ report
Since May 2024, Ameeta Rowland and 31ten’s Director team have been interviewing Directors, Chief Executives and influential figures from all corners of local government asking them the simple question of ‘What’s next?’.
3 things I have learned designing operating models
Kev Bland is an experienced transformation specialist with significant experience across numerous sectors, including local government, healthcare, facilities management, service, manufacturing, engineering, and defence. Kev is passionate about operational excellence, Lean, strategy, operating model design, change management, and people development. Kev is known for his ability to solve problems and build trusted relationships throughout organisations….
Daniella Serwanja: My Internship Experience at 31ten
Daniella Serwanja is a first-year student, currently studying BSc International Social and Public Policy with Politics at the London School of Economics. Born and raised in East London, Daniella is passionate about public sector issues, having previously engaged in public speaking and written against social issues such as knife crime in her local area. She…
-
Why your back office should be front of mind
1 month ago -
31ten launches ‘What’s Next For Local Government’ report
2 months ago -
3 things I have learned designing operating models
3 months ago -
Daniella Serwanja: My Internship Experience at 31ten
4 months ago
What they say
31ten has supported CCR by providing commercial support and capacity as we assess a wide range of investment opportunities. There overall approach has supported the financial, commercial and governance processes has helped us to further develop a well-structured, thorough and robust Business Case approach to support our investments. Their quality of output, flexibility and ability to talk to a wide range of stakeholders and has supported us in assessing over £300 million of opportunities so far.
Rhys Thomas
Chief Operating Officer, Cardiff Capital RegionThey integrated well with the team, developing strong relationships and networks, whilst remaining objective and a supportive and an effective critical friend. They have a deep understanding of the local government sector, its partners, and the dynamics. They bring a strong blend of knowledge, ideas and experience and can tailor and adapt their approach to the council’s requirements.
Anisa Darr
Executive Director of Strategy & Resources, London Borough of Barnet31ten have been instrumental to the delivery of this project. We worked brilliantly together as a team and I have complete trust in every single person at 31ten. I really appreciated their proactivity and I don’t think we could have achieved this massive shift without them!
Caroline Harper
Managing Director, Be First Regeneration[31ten's] challenge was always constructive, evidence-based and despite in some cases being difficult to hear, framed in such a way as to motivate and inspire commitment to the actions required. [31ten] are experts in their field. They have the unique skill of being able to explain theoretical management models but more importantly, adjust, translate and apply them in practice.
