Investment funds are increasingly seen as a policy tool for the public sector to consider a range of investment opportunities that address strategic objectives, whilst bringing real benefit to people in the local area. Through our recent work helping a number of local authorities to establish local investment funds, including supporting Camden Council to establish…
Over the past 5 years, 31ten has built a reputation for transforming the way local government delivers customer fulfilment. In this article, we have summarised our ‘best practice’ approach to transforming customer contact to seven key principles.
We have worked on a number of delivery and partnership arrangements over the last 15 years and have seen a lot of successful arrangements as well as a fair share that have experienced difficulties. So how do you develop arrangements that deliver on what they promise and stand the test of time?
Deploying a modern, cloud-based application can transform both the way a service works and the experience that their customers and residents receive. As organisations like Be First start moving applications and infrastructure to the cloud, benefits start being realised immediately.
Heartflood’s Chris Gregory talks through our recent support provided to Croydon Council, in supporting the recovery of a range of town and local centres as part of the government and ERDF Reopening High Streets Safely and Welcome Back funding streams.