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Building business case capability where it matters By Bernie Lally, Principal Consultant, 31ten The Local Policy Innovation Partnership (LPIP) Hub’s new report on place-based business cases confirms what we are seeing across local government - strategic authorities are being asked to do more with less appraisal capacity.  In this blog, you'll read the views on...

LGR offers once-in-a-generation digital opportunities, but tackling the risks is crucial Local government reorganisation is often framed in structural terms. Which councils combine, which boundaries change, who leads the new authorities, what the constitution looks like. All important. But if you want new organisations to feel coherent to residents and staff, the conversation quickly becomes...

Hakim Jailani is a first-year student, currently studying Mathematics, Statistics and Business at the London School of Economics. Originally born in Malaysia, Hakim joined 31ten with a keen interest in financial modelling within the public sector, having previously led a team of five on a mathematical modelling challenge, analysing the link between homelessness and housing...

Zainab Naaem is a first-year student, currently studying Law & Anthropology at the London School of Economics. Zainab is passionate about social impact, having previously been involved with influential public sector initiatives through her volunteer work with First Give, tackling issues such as homelessness and knife crime, which shaped her curiosity and passion for public...

At 31ten, we have helped our clients to understand the true costs of end-to-end digital transactions, customer demand and service fulfilment, enabling more efficient and effective service delivery, insight to prioritise investment where it is most needed, and a better experience for customers. The problem How much does a telephone call cost compared to an…

Kev Bland is an experienced transformation specialist with significant experience across numerous sectors, including local government, healthcare, facilities management, service, manufacturing, engineering, and defence. Kev is passionate about operational excellence, Lean, strategy, operating model design, change management, and people development. Kev is known for his ability to solve problems and build trusted relationships throughout organisations….

Daniella Serwanja is a first-year student, currently studying BSc International Social and Public Policy with Politics at the London School of Economics. Born and raised in East London, Daniella is passionate about public sector issues, having previously engaged in public speaking and written against social issues such as knife crime in her local area. She…

We explore whether a shift towards a more commercially minded approach to ensure local authorities are making best use of these assets, could yield significant benefits, reduce cost exposure and enhance the supply of TA.

From legacy systems to digital de-railing, Paul lays out the dos and don’ts of data migration.