Local Government

31ten named as one of the UK’s Leading Management Consultants by the Financial Time for the fourth year running.

Over the past 5 years, 31ten has built a reputation for transforming the way local government delivers customer fulfilment. In this article, we have summarised our ‘best practice’ approach to transforming customer contact to seven key principles.

Local government are ideally placed to build their economic future and engage their communities through collaboration. Warwickshire County Council has done just that over a series of recent projects that 31ten have supported on.

Maggie Kufeldt runs through our main takeaways from the recently published adult social care reform white paper – People at the Heart of Care.

Maggie Kufeldt runs through our main takeaways from the recently published adult social care reform white paper – People at the Heart of Care.

We have worked on a number of delivery and partnership arrangements over the last 15 years and have seen a lot of successful arrangements as well as a fair share that have experienced difficulties. So how do you develop arrangements that deliver on what they promise and stand the test of time?

We are so proud to have been listed in the Financial Times UK’s Leading Management Consultants for the second year in a row in 2021.

Deploying a modern, cloud-based application can transform both the way a service works and the experience that their customers and residents receive. As organisations like Be First start moving applications and infrastructure to the cloud, benefits start being realised immediately.

Heartflood’s Chris Gregory talks through our recent support provided to Croydon Council, in supporting the recovery of a range of town and local centres as part of the government and ERDF Reopening High Streets Safely and Welcome Back funding streams.

From legacy systems to digital de-railing, Paul lays out the dos and don’ts of data migration.