ERP Transformation

ERP as transformation — not just technology

At 31ten, we see Enterprise Resource Planning (ERP) as a once-in-a-generation opportunity to transform how organisations work, not just upgrade systems.

Our expertise lies in providing client-side leadership that ensures ERP delivers real change for staff, services, and citizens.

Why 31ten?

User-centred approach – change and benefits for staff and service users are at the heart of everything we do
Practical, grounded advice – combining strategic context with real-world delivery experience
Proven in complex environments – we know how to get things done in highly regulated systems
Independent and connected – impartial advice, with deep insight into the supplier market

Our support

Business Case & Strategy
We develop robust Treasury- and Green Book–compliant business cases that stand up to scrutiny and secure investment. Our approach combines:

Deep stakeholder insight through workshops and reviews
Clear, measurable outcomes tied to real operational priorities
Upskilling and training to build long-term organisational capability

Procurement Advisory
Our consultants bring:

Expert procurement support across technical, commercial, and organisational challenges
End-to-end guidance from shaping requirements to supplier evaluation and compliance
Better value decisions through structured processes and deep market knowledge

Delivery & Programme Management
We ensure ERP is delivered as a transformative change, not just a system implementation:

Specialist skills where it counts – filling capability gaps often missing in-house
Balanced delivery – blending our expertise with client teams for strong governance and control
Independent leadership – guiding and coordinating suppliers impartially, focused on outcomes

Change & Target Operating Model
ERP only succeeds when people embrace it. We provide:

Change expertise that drives adoption, reducing resistance and embedding new ways of working
Strategic operating model design, aligning future processes to organisational goals
Transformational delivery, turning ERP into a catalyst for lasting improvement

Data Migration & Testing
We help organisations manage risk and ensure continuity during transition:

Bridging business and technology – aligning stakeholders and streamlining delivery
Rigorous testing and defect management, including hypercare support post go-live
Rapid issue resolution, minimising disruption during early adoption