Southend-on-Sea City Council commissioned 31ten to conduct a Neglect Needs Assessment on behalf of the Neglect Sub-Group of the Southend Safeguarding Partnership. The partnership was seeking four objectives from this work:
Our needs assessment was conducted across 4 overlapping phases:
Discover – This phase allowed us to introduce ourselves to key stakeholders in Southend and start to gather data.
Define – This phase focused on meetings and workshops with a wide range of partners across Southend and an analysis of available data.
Develop – This phase focused on reviewing the data gathered and presenting findings back to stakeholders.
Deliver – This phase started to plan Southend and Partner’s response to the findings of the analysis.
Our work involved a mixture of stakeholder interviews, case journey mapping, data analysis, desktop research and collaborative feedback sessions with stakeholders.
We produced a comprehensive report for the Southend Safeguarding Partnership summarising the as-is position and highlighted 18 areas of opportunity. We worked with the team to develop a clear delivery plan with named individuals responsible for taking this work forward in Southend.