Strategy & Transformation

LGR offers once-in-a-generation digital opportunities, but tackling the risks is crucial Local government reorganisation is often framed in structural terms. Which councils combine, which boundaries change, who leads the new authorities, what the constitution looks like. All important. But if you want new organisations to feel coherent to residents and staff, the conversation quickly becomes...

Following the recent SEND White Paper publication, 31ten is delighted to announce a new partnership with Mime, bringing together our combined expertise to support local authorities, Multi-Academy Trusts (MATs), and schools as they prepare for and then implement the SEND reforms. The upcoming reforms represent a major opportunity to strengthen local SEND systems, improve outcomes...

Once the dust has settled, it will be essential to plan for regular progress reviews to ensure success. How are former LEP functions delivering against the local vision agreed in planning for integration? 

Once the dust has settled, it will be essential to plan for regular progress reviews to ensure success. How are former LEP functions delivering against the local vision agreed in planning for integration? 

Enabling services, core functions, support services – whatever you call them – if you haven’t reviewed and redesigned this part of your organisation since the pandemic, you’re likely missing a trick.  Our experience tells us you could be carrying 20% cost inefficiency.    At the risk of stating the obvious, the public sector operating environment has…

Kev Bland is an experienced transformation specialist with significant experience across numerous sectors, including local government, healthcare, facilities management, service, manufacturing, engineering, and defence. Kev is passionate about operational excellence, Lean, strategy, operating model design, change management, and people development. Kev is known for his ability to solve problems and build trusted relationships throughout organisations….

Amplifying the mission and maximising the impact of Bristol-based charity Borderlands, supporting refugees and asylum seekers in the local community.

Over the past 5 years, 31ten has built a reputation for transforming the way local government delivers customer fulfilment. In this article, we have summarised our ‘best practice’ approach to transforming customer contact to seven key principles.

Maggie Kufeldt runs through our main takeaways from the recently published adult social care reform white paper – People at the Heart of Care.

Deploying a modern, cloud-based application can transform both the way a service works and the experience that their customers and residents receive. As organisations like Be First start moving applications and infrastructure to the cloud, benefits start being realised immediately.