Business Support Apprentice
£22k • Full-time / Flexible • London
31ten is a trusted, agile management consultancy firm that works in partnership with the public sector to make places better for the people that live, work, and learn in them.
Integrity, inclusivity, social and environmental awareness are at the heart of every project we deliver.
31ten works across Local & Central Government, Housing & Development, Education, Health & Social Care and Blue Light Services.
Our services in these sectors typically take the shape of:
- Strategy & Transformation,
- People & Change,
- Finance & Assets,
- Customer, Digital & Technology,
- Procurement & Partnerships,
- Placemaking & Regeneration; and
- Business Cases.
The role
The role:
As an apprentice, you’ll get hands-on experience in a wide variety of office administration tasks, alongside undertaking a Level 3 apprenticeship course in Business Administration. You’ll gain new skills and work alongside experienced staff. We’re keen to hear from tenacious, ambitious individuals who are looking for a permanent role where they can develop new skills and progress within our company.
In this role, your key tasks would include…
Administration & Business Planning
- Supporting the organisation of internal and external client events
- Researching appropriate venues for events
- Diary management for our Senior Leadership Team (SLT), including sending meeting invites and booking meeting rooms
- Support keeping our CRM up to date
- Keeping key internal information, documents and policies up to date
- Monitoring the completion of timesheets
Office Management
- Working with the office manager to ensure the office is a safe and inviting place to be
- Ordering office supplies and organising team lunches / other socials
Finance
- Requesting and filing Purchase Orders (POs), contracts, remittance advice and other documents
- Raising invoices monthly and ensuring job managers send these out in a timely manner
- Following up with the payment of overdue invoices
- Working with the Operations Director to keep key financial reports up to date and handle other data requests
- Reporting of Management Information to frameworks
- Requesting approval for supplier invoices and filing appropriately
Bids and business development
- Carrying out ad-hoc research to support with tenders
- Summarising requirements for Invitations to Tender (ITTs) and Requests for Quotation (RFQs)
- Support in preparing and coordinating material for bids
- Coordinating generic materials and required policies
About you
You will need to have 5 GCSEs (or equivalent) at Grade 4/C or above including English and Maths. We are open to discussing alternative apprenticeship courses and levels within the same business area.
You’ll need to be:
- Organised – able to prioritise a varied workload and get things done within tight timescales
- Pro-active – keen to improve our current processes, expand your role and drive work forwards
- Eager to learn – both about the work we do, and how you can best support us
- A strong communicator – able to work effectively with a team based across the UK
- A problem-solver – able to apply your “can do” attitude to get things done
Additional details
Our office is in London Bridge and we’d ask that (as a minimum) you are in the office 3 days a week to help coordinate office-based events and key office management tasks. We can be flexible about which days these are.
Although we are ideally looking for a full-time candidate (37.5 hours/week), we would consider reducing the role to 30 hours/week for the right candidate. 6 hours/week will be spent training or studying.
You must have the right to work in the UK to apply for this apprenticeship. Unfortunately, we are unable to sponsor VISAs.
31ten is an inclusive employer, so if you need any adjustments to support your application, such as information in alternative formats or special requirements to access our office, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.
Benefits
- 25 days annual leave + bank holidays
- A bonus day off over the festive period
- Flexi bank holidays – the option to substitute religious holidays for a date that is meaningful to you
- The option to purchase up to 5 additional annual leave days (per year)
- Annual performance-based bonus (discretionary)
- Matched pension up to 6% of gross salary
- Enhanced maternity and paternity leave
- Work-life balance – we recognise that everyone has interests and commitments outside of their work and so we strongly advocate for working in the way that’s best for you. Whether that’s part-time, condensed hours, from home or the office, flexible working arrangements are actively supported
- A friendly and supportive working environment with regular opportunities for collaboration, team socials and modern offices with excellent facilities for staff in a central location
- Annual team summer away day and Christmas party
- Opportunities to get involved in our social value programme of volunteering and pro-bono support to causes that align with our mission
- Private healthcare package, including discounted gym membership, cinema tickets and smart watches – additional ability to add family members
- Continuous opportunities for career development and training, including professional qualifications and regular team-led Lunch & Learns
- Unlimited access to our online learning platform in partnership with You Can Now
- Salary sacrifice cycle-to-work and electric vehicle scheme